12k+
Daily active patients
+41%
Care plan adherence
−29%
Support tickets
A calmer way to manage chronic care.
Lumen helps care teams keep patients on track between visits. We designed and built the patient-facing web app from a blank canvas — clinically rigorous, but never clinical. Eight weeks of patient and clinician interviews shaped the IA and the tone.
Symptom journal
Daily check-ins surface trends, not noise.
Care team chat
Threaded messages with clean clinician handoffs.
Reminders
Medication and appointment nudges, gentle by default.
WCAG 2.2 AA
Built accessible from the first sketch — not retrofitted.
"Patients actually use it. That's the highest compliment a health product can earn."
Dr. Priya Natarajan · Chief Medical Officer
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